Dökümanlar

 How automatic payments (auto-pay) work

Auto-pay means your renewal invoices are paid automatically with the card you saved, so your...

 How to pay an invoice

Log in to your client area at https://mumatechosting.co.za/billing/clientarea.phpClick Billing,...

 How to update your billing details or email address

Log in to your client area.Click your name at the top, then Account Details (or Edit Account...

 How to upgrade or downgrade your hosting plan

Log in to your client area and open Services, then My Services.Click the hosting package you want...

 How to view and download your invoices

Log in to your client area.Go to Billing and then My Invoices.Click an invoice to open it, and...

 My payment did not go through: what to try

Check that your card has enough funds and that online payments are allowed. Some banks block them...

 Refunds and cancellations

Cancelling a serviceLog in to your client area.Go to Services, then My Services, and open the...

 When are renewal invoices sent?

Invoices for hosting and domain renewals are generated before the due date and emailed to the...

 Why was my service suspended and how do I get it back?

A service is suspended when an invoice remains unpaid after the due date, as set out in our Terms...

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