Cancelling a service
- Log in to your client area.
- Go to Services, then My Services, and open the service.
- Click Request Cancellation and choose when it should end.
Refunds
We do not give refunds. Every payment is final once it is made, including hosting, email, website maintenance plans, website and design packages, domains, SSL certificates and licences. Please check what you are ordering before you pay.
If a service does not work as described and we cannot fix it, we will repair it, replace it or credit your account for the affected period. The full terms are in our Terms of Service at https://mumatechosting.co.za/terms-of-service/.
If you have a question about an invoice, open a Billing & Payments ticket with your invoice number.
